The updated rooms were done very well. Big improvement over the previously named resort. I stayed there many times under the previous Management, Sands Regency. Good location. Easy walk to Reno Aces ballpark, breweries and restaurants.
Richard
August 2023
The room was well appointed and very clean. Staff replaced a broken refrigerator at 10:30 at night. Staff was very responsive to requests. The view was spectacular. The food at Hanna's kitchen was excellent.
Rhonda
September 2023
The room was fine, but smaller than previous rooms we have stayed in at this property. Registration staff are wonderful.
Cindy
September 2023
They are definitely going above and beyond with the remodel of the new J Resort. The rooms are always super clean and really enjoy the ambiance. Staff is always friendly as well. Really looking forward to what the future holds for the J Resort and Downtown Reno.
Thomsen
Mai 2023
the room and bathroom were terrific, nicely done, very clean. the staff was very helpful. process of check-in was easy. it is being remodeled and getting to check-in was difficult and in the middle of the casino/did not like that. room was as nice as any I’ve been in and very quiet
Donna
Mai 2023
Actually we travel for the casino gambling and found this to be a pleasant surprise.
Daniel
Juli 2023
New hotel still building, landscaping incomplete. No pool, minimal games, and very much potential. Nice sized refrigerator, microwave, hair dryer, very updated restroom. Modern room.
Abel
Juni 2023
The staff was helpful and friendly Maria was awesome. My room was a good size for a family of 5. The Aspen family suite had a beautiful restroom and the furniture in the room and living room was very stylish and accommodating. It was affordable and worth it. Plus it was a 5 minute walk from the event at Silver Legacy. I stayed while the hotel was under construction and they kept their noice to a minimum like they said they would. They do have security walking around and in the parking by Mels diner.Definately recommend.
Elizabeth
Oktober 2022
Upon entry, we were pleasantly greeted by an attractive and nice woman at the front desk. We arrived late, but she was great. Our room was both clean and organized well. When my son likes the room, we know it's good. :)
David
Juni 2023
Room and bathroom were clean and plenty of room. Bed was comply and staff was very helpful. Although it was under a remodel, it was set up not to be an annoyance.
Greg
April 2023